Norhamin Amit

Petaling Jaya, Selangor · My LinkedIn

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More than 20 years of total experience in the IT industry with more than 7 years focusing on system architecture, database administration, data migration and Disaster Recovery (DR) implementation. Effective analyst, problem solver, and communicator. Able to foster excellent relationships with team members, upper management, and clients. Extensive experience in various enterprise and large-scale technology including migrations, upgrades, relocations and decommission.

Extensive knowledge in project management and IT consultancy service with some other advantage in IT documentation and process improvement skills.


Experience

Project Manager / Solution Architect

Smart Tech Tank Sdn. Bhd. (1224974-A)

Assume the role as Project Manager and Software Architect roles for several IT Digitization projects under federal and state government agencies. There are more than 33 modules and 18 state agencies are involved in the IT Digitization implementation.

Provide assistance and technical leadership for the tender department team by performing technical writing on the software architecture and technical specifications documents.

Oversees and leads a web application developer team to deliver web registration and verification modules for the state government initiative in Selangor. Introduced the Django web application framework based on the Python programming language due to its robustness and scalability. It takes a cut-off of 50% of development time from the initial 2 months software development.

December 2019 – present

Head of IT Services

Johawaki Holdings Sdn. Bhd. (126690-K)

Assume the role as Head of IT Services department for several high-impact and critical IT infrastructure projects such as network and server infrastructure upgrade on Unified Threat Management (UTM), E-mail service migration for Google Apps (G Suite) and Data Center infrastructure implementation using cloud and virtualization solutions for Johawaki Group of companies consist of 11 subsidiaries located throughout Malaysia including Johawaki Plantation Sdn Bhd in Sitiawan, Perak.

Assume the role as Project Manager and software analyst for business-critical software projects such as Enterprise Resource Planning (ERP) for construction an engineering service, Human Resource Management system implementation, Enterprise Risk Management, and Property Management System implementation.

Lead the team consists of multi-disciplinary IT executives for day-to-day IT infrastructure and technical support service, hardware and software procurement, IT compliance and standards, software analysis and development services for all 11 subsidiaries including more than six (6) project sites offices using FitSM standard and methodology.

2013 – November 2019

Manager, IT Service Department

Prokhas Sdn. Bhd. (471243-M)

Assume the role as Project Manager for several high value and critical IT infrastructure projects such as network and server infrastructure upgrade, Single Sign-on (SSO) implementation, Disaster Recovery implementation, data integration project and several other projects.

Provide IT consultancy service for internal and external clients for the scope of IT infrastructure implementation, Document Record Management System (DMS), Desktop Management System, backup, and recovery; including Disaster Recovery (DR) implementation.

Developed and drafted business supporting documents such as IT standard operating procedures (SOP), BCP recovery procedures, Business Impact Analysis (BIA), IT Risk Analysis, ITSM templates and technical procedures.

Performed research and development activities to support the IT operation team using tools like open source solution, virtualization, database, software integration services.

2008 – 2013

IT Executive / Database Administrator

Universiti Kuala Lumpur (UniKL)

Assist Project Manager managing integrated ERP turnkey project for UniKL which is called E-CITIE. E-CITIE is an Electronic Campus Information Exchange web-based application based on Oracle and Java, Spring Framework technology. It was deployed as an intranet as well as internet portal via secured networks. E-CITIE is used by UniKL staff, lectures, and students in nine major campuses throughout Malaysia. This system automates all major functions, procedures, and business processes into one standard workflow. This system consists of four (4) main modules which are:

Modules
  • 1. Academic
  • 2. Finance
  • 3. Human Capital
  • 4. Administration & Asset Management

Performed migration activity from the existing e-learning application (Claroline) to new advanced product (Moodle) together with effacement of the backend platform (Linux and LAMP stack). This implementation had minimized system administrator tasks on major e-learning processes and activities. The new e-learning platform has served more than 1000 students and 200 lecturers in one major campus in Kuala Lumpur.

Other roles and tasks
  • Develop technical specifications documents for the E-CITIE tendering exercise.
  • Assist the Subject Matter Expert and developer during requirement study analysis.
  • Performed Oracle database 10g installation on test and development environment.
  • Performed database synchronization between development, UAT and production.
  • Performed UAT for database synchronization procedure.
  • Performed database healthcheck and monitoring for the project.
  • Produced and developed SQL queries and reports as requested by stakeholders.

Performed migration activity from the existing e-learning application (Claroline) to new advanced product (Moodle) together with effacement of the backend platform (Linux and LAMP stack). This implementation had minimized system administrator tasks on major e-learning processes and activities. The new e-learning platform has served more than 1000 students and 200 lecturers in one major campus in Kuala Lumpur.



2005 – 2008

Application Developer

Takaful Nasional Sdn. Bhd. (Currently known as ETIQA Insurance)

Designed and developed Group Takaful client-server application using Visual Basic 6.0 and Microsoft SQL 7.0 database for the following modules:

Modules
  • 1. Policy Management – manage participant policy information
  • 2. Claim Management – manage participant claims
  • 3. Commission Management – manage agent commissions

Performed user requirement studies, design, program, User Acceptance Test (UAT), training and documentation. Perform application deployment into production server and client. Provided maintenance and support for the system and database.

Developed SQL script for actuarial report, finance, claims, marketing, and operation departments. Liaise with Bank Negara for actuarial report via business operation request. Provided reporting output using Microsoft SQL data Transformation Service (DTS) for operational user meeting and audit purposes (internal, external and Bank Negara).

2003 – 2005

System Engineer

HeiTech Padu Berhad (AR 1441

Perform day-to-day operation support and administration for high volume document scanning, image indexing, image quality control and release process. In general, about 156,000 documents were scanned and processed monthly using three high volume scanners with five-module workstation.

Designed and developed prototype solution for any new project based on Optika and Ascent Capture solution. Performed product installation, administration, configuration, backup, and system troubleshooting. Performed support and maintenance for servers, databases, network equipment and Optical Jukebox.

Conduct training and product demonstration for the internal and external client. Develop presentation material and proposals for identified clients.

Designed and developed utilities and reporting systems using Visual Basic 6.0. Also, developed standard SQL scripts for any ad-hoc production reporting for management.

Plan, design, coordinate and implement Jabatan Pendaftaran Negara ("JPN") Record Management Center ("RMC") Disaster Recovery (“DR”) exercise. The DR simulates backup and data restoration process including enabling application services. The DR simulation test involves several branches where all the requested data from branches will be routed to the servers at the Disaster Recovery center instead of the Record Management Center. This project involves various shakeholders (JPN, Heitech, RMC, DR Providers) and 3 concurrent DR remote site.

2000 – 2003

System Development Executive

Aliran Permata Sdn. Bhd. (214562-V)

Developed asset tracking system client-server application using Visual Basic 6.0 and Microsoft SQL 7.0 database. Prepare the system with the time alert and system acknowledgment.

Perform product demonstration to the senior management prior to the project rollout. Performed user requirement studies, coding, installation, User Acceptance Test (UAT) and training for users.

Performed on-site support for the asset tracking system. The support activity includes server and client application and database maintenance.

1999 – 2000

Final Year Project

Universiti Teknologi Malaysia

DImplemented a file/storage sharing solution through Linux Slackware 3.6 and MS Windows NT 4.0 operating system. The objective of the project is to provide file storage sharing between multiple platforms in the network via SMB network protocol.

Key Achievements: Obtained grade A during final year thesis presentation.

1999

Internship Programme

PNB Information Technologies Sdn. Bhd (Currently known as HeiTech Padu Berhad)

Support Gardner Group Research application product for the Data Center Department, PNB Information Technologies Sdn. Bhd. Performed system installation and customization throughout the client workstations in the department. Also, performed user training and promoted the product to the entire organization.

Developed technical diagram for Jabatan Pendaftaran Negara AFIS Project. The technical diagram provides visual representation of multiple servers and network equipment for the system infrastructure.

Work closely System Engineers to develop a single menu interface for the Digital UNIX system administrator using the UNIX shell script to interface with internal UNIX commands and other third-party product i.e. Oracle database.

1998

Cyber Campus Project

Universiti Teknologi Malaysia

Developed Cyber Library module for Universiti Teknologi Malaysia Cyber Campus Project using Microsoft FrontPage 97, WebEdit, CGI-Perl and Apache Linux Server. Also, support basic system administration for Apache and Linux servers. The opening ceremony was initiated by Dato’ Seri Najib Tun Razak, Minister of Education Malaysia.

Key Achievements: 100% module accomplishment during an opening ceremony by the Ministry of Education Malaysia.

1997

Education

Universiti Teknologi Malaysia

Bachelor of Computer Science.
Major in Software Engineering

1998 to 1999

Universiti Teknologi Malaysia

Diploma of Computer Science

1994 to 1997

Skills

DevOps & Tools
Programming Languages, Frameworks & Tools
Workflow
  • Mobile-First, Responsive Design
  • Cross Browser Testing & Debugging
  • Cross Functional Teams
  • Waterfall Modelling, Agile Development with Kanban & Scrum

Interests

Apart from being multiple roles such as Project Manager, DevOps and Web Developer, I enjoy most of my free time planting vegetables plant and designing the watering system for my gardern. For now, I have successfully develop irrigation and sprinker system in the gardern. A part from planting, I also love to travel with my family whenever we have the free time especially during school or festive holidays.

When I stay at home, I love to use my free time exploring the latest technology advancements in the web and mobile development world.


Awards / Certifications / Achievement

  • 13/05/2020 - NSE 2 Network Security Associate , Fortinet NSE Institute, Cert. No. : FodEfM1QFV
  • 29/04/2020 - NSE 1 Network Security Associate , Fortinet NSE Institute, Cert. No. : 2VwbkG2656
  • 06/12/2018 - Graduate Technologist, Malaysia Board of Technologist, Membership : GT18120084
  • 15/03/2012 - ITIL Foundation Certification in IT Service Management,PEOPLECERT Cert. No. : GR750021712NA
  • 13/09/2002 - Microsoft Certified Professional, Microsoft Corp, Transcript ID : 1245394 , Access Code : 101144548
  • 19/03/2001 - Acorde Process & Context Certification , Entellium
  • 14/11/2000 - Ascent Capture Technical Certification , KOFAX

Trainings

TECHNICAL COURSES & SEMINARS
  • The Evolution IT Cybersecurity

    14/05/2020 - Fortinet NSE Institute

  • The Threat Landscape

    29/04/2020 - Fortinet NSE Institute

  • PostgreSQL Fundamentals : SQL Command Line

    17/04/2020 - AWS Training and Certification

  • PostgreSQL Fundamentals

    17/04/2020 - AWS Training and Certification

  • AWS Cloud Practitioner Essentials (Second Edition)

    17/04/2020 - AWS Training and Certification - 6 hours hours online courses
    (Introduction, AWS Architecture, AWS Core Services, AWS Integrated Services, AWS Security, Pricing & Support)

  • Vue.js Framework Fundamentals

    12/10/2018 - Jaco Solutions at Wisma Johawaki, Shah Alam

  • Web Application Development with Laravel PHP Framework

    20/04/2017 - Serai Solutions at Training.my Bangi

  • Linux Security + Penetration Testing

    06/12/2016 - Bridge Knowle at Holiday Villa Hotel, Subang

  • Understanding Financial Statement for the Non-Finance Specialist

    29/01/2016 - Professional Training Institute at Kuala Lumpur

  • AWSome Day

    10/09/2015 - Amazon Web Services at Kuala Lumpur

  • MyPBX Technical Training

    26/02/2015 - Novate Solutions at Johawaki Development, KL Sentral

  • AWSome Day

    24/06/2014 - Amazon Web Services at Kuala Lumpur

  • Training on Property Plus

    12/08/2014 - IFCA MSC Berhad, Wisma Johawaki

  • 5S Good Housekeeping - Awareness

    16/11/2013 - SIRIM Training at Wisma Johawaki

  • EASY Software Administrator Training

    18/04/2012 - Datamation (M) Sdn. Bhd at CP Tower, Petaling Jaya

  • ITIL V3 Foundation Certification Program

    15/03/2012 - PEOPLECERT Group at Bukit Kiara Equestrian & Country Resort, Kuala Lumpur

  • StorageCraft ShadowProtect Administration Training

    15/02/2012 - ACA Pacific Technology at Kelana Jaya, Selangor

  • SAP World Tour 2011

    03/08/2011 - SAP Malaysia at KL Convention Centre

  • Seminar Towards Business Continuity Management

    21/07/2011 - SIRIM at Hotel Istana, Kuala Lumpur

  • Implementing A Microsoft SQL Server 2008 Database

    29/04/2011 - Info Trek Sdn. Bhd. at Amcorp Mall, Petaling Jaya

  • ITIL Version 3

    24/06/2010 - Energized Corp Consultant Inc Sdn Bhd at Prokhas Sdn. Bhd., Kuala Lumpur

  • Oracle Database 10g: Managing Oracle on Linux for DBAs Ed 1

    23/07/2010 - Oracle University at Mid Valley City, Kuala Lumpur

  • Nagios Bootcamp

    30/10/2009 - Intuittech Sdn Bhd at Monash University, Sunway

  • Red Hat Enterprise Linux System Administration

    08/10/2009 - Red Hat Incorporated at Menara Park, Megan Avenue 11, Kuala Lumpur.

  • Oracle Database 11g: Introduction to SQL Ed 1

    11/09/2009 - Oracle University at Menara Citibank, Kuala Lumpur

  • Oracle Database 10g: Administration Workshop I

    19/12/2008 - Oracle University at Menara Citibank, Kuala Lumpur

  • 1. Essentials of Test Management with Rational TestManager
    2. Essentials of Functional Testing with Rational Robot

    05/07/2006 - IBM Malaysia Sdn Bhd at UniKL IIM, Pertama Complex

  • Essentials of Rational Unified Process

    14/03/2006 - IBM Malaysia Sdn Bhd at UniKL IIM, Pertama Complex

  • IBM Lotus Notes Appreciation Training

    25/01/2005 - IBM Malaysia Sdn Bhd at UniKL IIM, Pertama Complex.

  • IBM DB2 Database Workshop

    14/12/2005 - IBM Malaysia Sdn Bhd at UniKL IIM, Pertama Complex.

  • Programming with Microsoft Visual Basic .NET

    02/07/2004 - Info Trek Sdn. Bhd. At Delteq Technoplex, PJ, Selangor

  • PentaTakaful Database schema on Oracle

    21/11/2003 - PentaSoft at Menara Amcorp Mall, Petaling Jaya

  • AU70V2.0 pSeries Logical Partitioning (LPAR) for AIX 5L

    22/10/2003 - IBM at IBM Plaza, Petaling Jaya

  • Develop Applications Using Oracle Forms 2

    03/05/2003 - DBORA Bangunan Dato Zainal, Kuala Lumpur

  • Develop Applications Using Oracle Forms 1

    05/04/2003 - DBORA at Bangunan Dato Zainal, Kuala Lumpur

  • Develop Applications using Oracle Reports

    27/03/2003 - DBORA at Bangunan Dato Zainal, Kuala Lumpur

  • Introduction to PL/SQL

    20/03/2003 - DBORA at Bangunan Dato Zainal, Kuala Lumpur

  • System Administrator for MS SQL Server 2000

    11/10/2002 - Sepakat Computer Consultant Sdn Bhd at Wisma Phileo, KL

  • Kofax Ascent Capture 5.5 Advanced Training

    05/09/2002 - DICOM, Plaza Mont Kiara, Sri Hartamas, Kuala Lumpur

  • Kofax Ascent Capture 5.5

    29/05/2002 - DICOM, Plaza Mont Kiara, Sri Hartamas, Kuala Lumpur

  • Implementing and Administering Microsoft 2000 Directory Services

    24/05/2002 - Sepakat Computer Consultant Sdn Bhd at Wisma Phileo, Kuala Lumpur

  • MQ SERIES Introduction & System Administration

    19/04/2002 - Software Information Services (Asia) Pte Ltd at Hotel Singgahsana, Petaling Jaya

  • MS Windows 2000 Network Infrastructure

    08/02/2002 - Sepakat Computer Consultant Sdn Bhd at Wisma Phileo, Kuala Lumpur.

  • TCP/IP in NT 4.0

    21/01/2002 - e-IMAGE Technologies Sdn. Bhd.at Glenmarie, Shah Alam

  • Implementing MS Windows 2000 Professional and Server

    28/09/2001 - Sepakat Computer Consultant Sdn Bhd at Wisma Phileo, KL

  • MS Windows 2000 Network and Operating System Ess

    19/09/2001 - Sepakat Computer Consultant Sdn Bhd at Wisma Phileo, Kuala Lumpur

  • System Administrator for MS SQL Server 2000

    02/05/2001 - Sepakat Computer Consultant Sdn Bhd at Plaza Damansara, Kuala Lumpur

  • Eastmen Software

    29/09/2000 - Kodak (Australia) PTY LTD at MNI Twin Tower, Kuala Lumpur

  • eMedia Optika Technical

    18/08/2000 - Entellium (M) Sdn Bhd at Wisma Tractor, Petaling Jaya

  • Integrated Retrieval System (INTERIS)

    HeiTech Padu Berhad at Bukit Jelutong, Shah Alam

SOFT SKILLS COURSES & SEMINARS
  • Mastering Behavioral Interviewing Skills

    03/09/2016 - Untapped Potential Consulting Group at Wisma Johawaki

  • Basic Leadership Development Programme

    29/11/2014 - Lighthouse Consulting at Johawaki Plantation, Setiawan

  • Behavioral Interviewing Skills

    22/09/2012 - Mind Resources at Sime Darby Convention Centre, Kuala Lumpur

  • Job Description Analysis Workshop

    03/08/2012 - Prokhas at Bangunan Setia 1, Bukit Damansara, Kuala Lumpur

  • Prokhas Young Executive Group (PYEG) Conference 2012

    13/05/2012 - Prokhas at Ocean View Resort, Port Dickson

  • Relationship Approach to Selling

    26/09/2011 - Comfori Sdn. Bhd. at Sime Darby Convention Centre, Kuala Lumpur

  • Effective Negotiation Skills

    04/05/2011 - British Council at Sime Darby Convention Center, Kuala Lumpur

  • Competency Based Interviewing (CBI)

    20/04/2011 - Sim Consulting at The Royale Bintang Damansara

  • Building Financial Models For Decision Making

    03/08/2010 - Malaysia Institute of Accountants at Prokhas, Kuala Lumpur

  • Effective Business Writing Skills

    14/04/2010 - Elite Image Consultancy at KLGCC, Kuala Lumpur

  • Developing Dynamics Leaders

    11/11/2009 - Elite Image Consultancy at KLGCC, Kuala Lumpur

  • Project Management: Planning and Managing Project

    05/07/2009 - InfoTrek at Corus Paradise Resort, Port Dickson

  • Leadership Advancement Program (LEAP)

    14/01/2009 - LH Consulting at KLGCC, Kuala Lumpur

  • Business English

    25/08/2006 - Interaktif Jasa at UniKL, Kuala Lumpur

  • Business Communication Skills Workshop

    21/02/2006 - Move Associate at UniKL IIM, Pertama Complex, Kuala Lumpur.

  • Risk Awareness Program

    16/07/2004 - Roots Consultant Sdn Bhd at Bangunan Dato Zainal, Kuala Lumpur

  • Seven Habits of Highly Effective People Workshop

    08/01/2004 - TNSB Training Department at Bangunan Dato Zainal, Kuala Lumpur

  • Report and Correspondence

    26/09/2003 - TNSB at 10th Floor, BDZ, Jalan Melaka, Kuala Lumpur

  • e-IMAGE Technologies Sdn. Bhd. (A subsidiary of HeTech Padu Berhad) Team Building

    16/06/2002 - Learning Edge Consultant at Trolak Country Resort, Sungkai, Perak